Customers are not always right...
CUSTOMERS ARE NOT ALWAYS RIGHT...
and that's a good news for your business
"Customers are always right"
Forget that old cliche for now
Just Keep your eyes glued to the screen and don't skip a single word!
Customers sometimes don't know exactly what they want but always sound like they do.
Why?
They have trust issues.
The good news is that you can leverage on this.
Wait✋🏽
Just before you get it all wrong.
Customers are kings and queens and you should rightly treat them so.
As a business owner you are in business to make money in exchange for your services and products.
And you can have Customers chase you with their money and not the other way round.
The secret?
Always be on top of your game and ensure to win all times.
Give out enough value and information that can help your customers concerning your field.
If you are in tech industry for example, occasionally, offer free tips on how your customers can protect their devices and give them the latest news in the tech world.
It has a way of portraying you like an expert that you are.
It's your niche, dominate it.
Be consistent with it and gradually you will build a trust in their mind.
You will be their go -to -go guy every damn time.
Without you, they wouldn't want to trust others.
Customers needs someone to trust consistently.
Be that person.
Think of it, this is what your favourite brands are doing.
When negotiating, interacting with your customers about your products and services.
Always provide an expert advice whenever they want to make a choice.
Do a comparison test with your competitors products and services and show them with enough testimonies why yours are the best.
They don't know all about your field,
you do or at least you should.
With this, they trust you with their money and keep coming back to you.
Once again,
Customers are not always right and that should be a good news to you.
and that's a good news for your business
"Customers are always right"
Forget that old cliche for now
Just Keep your eyes glued to the screen and don't skip a single word!
Customers sometimes don't know exactly what they want but always sound like they do.
Why?
They have trust issues.
The good news is that you can leverage on this.
Wait✋🏽
Just before you get it all wrong.
Customers are kings and queens and you should rightly treat them so.
But if you want your customers to chase you with their money instead of you chasing them for their money, then you have got to know this today.
As a business owner you are in business to make money in exchange for your services and products.
And you can have Customers chase you with their money and not the other way round.
The secret?
Always be on top of your game and ensure to win all times.
Give out enough value and information that can help your customers concerning your field.
If you are in tech industry for example, occasionally, offer free tips on how your customers can protect their devices and give them the latest news in the tech world.
It has a way of portraying you like an expert that you are.
It's your niche, dominate it.
Be consistent with it and gradually you will build a trust in their mind.
You will be their go -to -go guy every damn time.
Without you, they wouldn't want to trust others.
Customers needs someone to trust consistently.
Be that person.
Think of it, this is what your favourite brands are doing.
When negotiating, interacting with your customers about your products and services.
Always provide an expert advice whenever they want to make a choice.
Do a comparison test with your competitors products and services and show them with enough testimonies why yours are the best.
They don't know all about your field,
you do or at least you should.
With this, they trust you with their money and keep coming back to you.
Once again,
Customers are not always right and that should be a good news to you.
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